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Peace Education

Methods of Conflict Analysis (6): Working with Case Studies

Conflicts are often described in case studies. Reports of this kind are particularly suitable to educational work.

Duplicating and Analyzing a Case Study

Appraising the problem situation: What is being dealt with? What is the object of the conflict? Who is involved? How did the conflict start? How is it described in the case study? What information is missing? etc.

Further study at the information level: What additional information is required to understand the case? How can it be sourced?

Map approach: What approach did the protagonists described in the case study take? What deliberations influenced them? What concrete steps can be identified?

Determining phases: Can various phases (or sections) be presented separately in the description? How can these phases be transposed?

Power relations: Which parties are involved in the conflict? Which groups provide them with support? How is the attitude of the media and the public to be evaluated
? (see Energy Field Analysis)

Values and norms: Which values and norms are expressed through the action taken? What are these founded upon, and how are they legitimized.

Developing alternatives: What alternatives to the problem represented were developed? What other alternatives come into question? What do you estimate the chance of realizing these alternatives to be?

Ability to generalize: Which aspects of the approach and the experiences made can be generalized? What experiences can be made from dealing with conflicts?

Interpreting reality: Visualize the description as already representing an interpretation, and not the whole of reality
.

Case Study as the Object of Conflict Analysis

In order to work out constructive solutions to conflicts, they first need to be analyzed with regard to their basic forms, contours and escalatory stages. It is not only possible to initially understand the conflict against this background, but also possible to find alternative solutions. Ulrike C. Wasmuth has developed a series of model questions for this (see Analytical Raster).

Role-Playing Case Studies

Each case study contains a variety of concrete (key) scenes which are suitable as a model for role-playing. Role-playing is considered to be one of the methods through which personal experiences can be made in the group by of acting and reacting. Due to the experiences made concerning attitudes and personal behavior, individuals encounter the problem as being important in itself. Social learning becomes possible through role-playing, i.e. learning from how attitudes and ways of acting can be changed. Reality is simulated in an informal atmosphere and situations are acted out without any consequences in reality. Role-playing can contribute towards,

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Developing the ability to observe and social perception skills;

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Representing and analyzing conflicts in the group and in other areas of life;

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Rehearsing other forms of behavior;

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Becoming aware of the socio-political context of individually experienced problems.

Case Studies as a Rehearsal for Making Decisions

The conflicting situations clarified in the case studies can be discussed by small groups in the form of scenarios. A general problem is presented in the form of an actual case in one scenario and then analyzed by asking specific questions. The analysis takes the form of a group discussion. The group provides answers to the questions after a set period of time and provides information about their deliberations and their justification for these. The answers are then compared in the plenum.

[Autor: Günther Gugel, Tübingen Institute for Peace Education; Editor: Ragnar Müller]

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